Project Overview

The assignment is for undertaking survey of Executive Agencies and preparing an implementable action plan for capacity building for ensuring sustainability of investments made by JICA.

• General information of EAs in water and sewerage sector and Institutional roles, structure and responsibilities of EAs;
• Policies, Acts and regulations at the state or municipality level applicable to the EA;
• Institutional management (i.e. autonomy in decision–making, vision and business plan) of the EA;
• Information management, including user information, GIS, MIS, and SCADA;
• Financial management (i.e., accounting and budgeting, financial positions, revenue against requirement); Asset management (inventory);
• O&M and NRW reduction management (i.e., plan, leakage detection, immediate repairing system);
• Institutional improvement/ capacity development activities; User–oriented service (i.e., user education, public awareness campaign for tariff revision and illegal connections, user charters, user satisfaction survey, immediate repairing of leakage and complaint handling);
• Water quality monitoring and management and promoting water reuse
• Social Development Activities (i.e., community participation, public awareness, shifting of bulk meter to individual connections and service to slum dwellers);